AI chatbot agent

It read your documents.
It answers at 2am.

Website visitors ask pre-sales questions at the moment of highest intent, usually outside working hours. A chatbot that knows your actual price list and your actual policy converts those moments instead of collecting them for a reply two days later.

The Nommos chat widget answering a visitor's pricing question using content from an uploaded document
Installation

Two lines of HTML, pasted once

The loader updates itself, so you never have to change the snippet again.

Paste before your closing body tag
<script src="https://cdn.nommos.ai/chatbot/embeded.js"></script>
<script>window.NommosChatWidget.init('YOUR_PUBLIC_TOKEN');</script>
Your public token is generated in the product and can be regenerated at any time. Regenerating invalidates the old one immediately.
See it work

From your documents to a helpful answer

Install the widget, upload your approved content and give customers answers grounded in the information your business provides.

  • Add it to your website

    Install the NOMMOS widget with the provided embed script and public token.

  • Train it on your content

    Upload policies, product guides and frequently asked questions to create an approved knowledge base.

  • Answer with a visible source

    Customers receive concise responses based on your documents, with the relevant source available for verification.

  • Hand over when necessary

    When the chatbot cannot resolve a request, customers can move to the configured support channel.

NOMMOS chatbot installed on a business website answering a subscription question and citing an uploaded company policy document as its source.
How it learns your business

Upload what you already have. Skip writing 200 answers.

Most tools make someone write hundreds of question-and-answer pairs by hand, which is why most chatbots are abandoned. Nommos reads the documents you already own.

Drag and drop your documents

A policy document, a price list, terms, an existing FAQ. There is no authoring step.

Duplicate detection

It tells you plainly if a document has already been uploaded rather than silently indexing it twice.

Supported formats

PDF, DOC and DOCX.

What it cannot do There is no website crawling, no sitemap import and no manual question-and-answer entry. If your knowledge lives only on your website, you need to export it first. Worth knowing before you start rather than discovering during a trial.
Configuration

It looks like your brand, not like a chatbot vendor

A four-step setup with a live preview that renders the real widget as you configure it.

  • Bubble Colour, position, size, shape, a custom icon, and whether it opens automatically.
  • Window Dimensions, header, avatars, message styling, welcome and error messages, input placeholder, character limits, file uploads and voice recording.
  • Experience A home screen with a greeting, quick actions and inline FAQs, up to three bottom navigation tabs, status and opening hours, contact options, and a help centre of articles.
  • Tooltip An optional prompt with its own message, colours and mobile behaviour.
A four-step setup with a live preview that renders the real widget as you configure it.
Human handover

It knows when to fetch a person

When the agent judges that a person is needed, it marks the conversation, records why, with what severity and confidence, and it appears in the CRM's Needs Human queue.

  • The conversation carries its history, so nobody repeats themselves
  • A team member takes it, replies, and closes or reopens it
  • The AI-to-human split and first response time are measured
What the chatbot is not It is the widget on your website. Social direct messages — Messenger, Instagram, WhatsApp, Telegram — are separate connected channels handled by the Customer Interaction Agent. They land in the same inbox, but they are different connections and we do not describe the widget as answering them.

Upload a document and ask it a question

The whole demo is about two minutes, and it is the fastest way to see whether it actually understood your material.